Business Services

StowITnShowIT offers IT support for small to medium sized businesses (or other organisations) where it is not cost effective to maintain an 'in-house' computer specialist. We have provided this service to several local businesses at their request, and it has been so successful that we are now advertising generally. The main benefit of the service is to have a familiar and trusted first point of contact when something goes wrong.

Computer Services

• Telephone/e-mail contact when a fault occurs. In many cases, faults in settings, etc. can be corrected over the phone.
• On site visits to deal with problems when necessary.
• Diagnosis to determine whether outside help is needed (is an internet fault a computer error or a matter for the BT engineer?).
• Remote assistance by connection to your computer over the internet - by arrangement.
• Help with e-mail, internet security issues and internet connections.
• Conversion to broadband, multiple connections.
• Help with file organisation, back ups, software tasks.
• Advice regarding upgrades to computer equipment and purchase of new equipment in relation to the tasks undertaken. We look for the most cost effective alternative over a 3-5 year period.
• Occasional use of service or regular computer checks.
• Account based charging (invoiced at periods of, say 3 months) to reduce administrative costs and keep charges as low as possible. Charges based on accumulated time in 5 minute units for work in my office (i.e. minimum charge only 5 minutes) and in 15 minute units (with a 30 minute minimum) for visits to your site.

Web Design and Management

Our web design service is detailed elsewhere on this site. The benefits for business are summarised below:

• Initial discussion of your requirements at my office without obligation. (On site visits might involve costs).
• Individual design to your requirements, including style, layout and colour schemes.
• Text, information and photographs processed for internet display.
• Database functions and interactive forms
• Projects arranged to fit within a maximum budget or within agreed fixed limits.
• Domain names and web hosting arranged at low cost.
• Sites up and running within your time scale.
• Updating service (currently within 48 hours).
• Option for simple self-update procedure for parts of your site.
• On line trading with credit card payments (subject to your status).
• All web site design costs are individually quoted, but guideline charges are included for your information elsewhere in this site.

Dave Titchmarsh

trading in UK as StowiITnShowIT, 4 Saxty Way, Sowerby, Thirsk, North Yorkshire YO7 1SA
tel: 01845 523637 email: dave.titchmarsh@btinternet.com